1. How to request deletion
Send an email from the email address associated with your Dramia account to:
2. Please include
- The email address associated with your Dramia account.
- Your Dramia UID or other non-secret account identifier, if available.
- Any information reasonably necessary for us to verify that you are the account owner.
3. What deletion covers
After a verified request is completed, personal account information and associated service data should be deleted or de-associated from active systems, including account/profile data and user activity associated with the account where applicable.
Records that must be retained for legal, security, fraud-prevention, accounting, or transaction purposes may be retained for the limited period required for that purpose. Where such retention applies, the retained information will not be used for unrelated purposes.
4. Purchases and subscriptions
Deleting a Dramia account does not automatically reverse completed purchases or guarantee a refund. Purchase records may need to be retained for accounting, fraud prevention, or legal obligations. Refund requests are handled under the applicable payment platform's policies.
5. Processing
Deletion requests are processed after account ownership is verified. We will communicate when additional information is required and when the request has been completed.
6. Contact
For account deletion or privacy questions, contact support@hezzodev.link.